Cosmetics Beauty Advisor Albemarle Crossing Mall

Essential Functions
Sales:
Meeting or exceeding personal sales per hour goals
Being a role model and demonstrating excellent selling skills and customer service
Executing successful promotions and special events/pre-sells/GWP's
Driving sales through customer clienteling
Work with store management to optimize business to business
Achieving assigned $ line goal
Identifying and reducing shrinkage in area
Customer Service:
Meeting or exceeding SPH goal
Meeting or exceeding credit application goals
Thanking each customer by name following a purchase
Handling each transaction efficiently and accurately
Providing a high level of customer service to support Customer Satisfaction Surveys (CSS)
Building customer clientele base
Recording and protecting personal identifying customer information
Requirements/Qualifications:
Position Requirements
Education & Experience
No education requirement
Experience in retail preferred
Excellent communication skills
Physical:
Ability to use computer keyboard, standard telephone and other related business equipment
Hand manipulation to remove sensor tags
Ability to push / pull 100-500 pounds when moving stock carts
Task demands vary in each department because of the different types of merchandise
Stocking requirements can involve reaching above & below shoulder level and lifting 25-50 pound boxes
Ability to apply treatment/make-up to customers face
Miscellaneous:
Must be able to work a flexible schedule including evenings & weekends, due to shift rotation
For reasonable accommodation information for an ADAAA qualified disability please see Belk Associate Handbook for policy and procedures.



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