General Manager General Labor - Albemarle, NC at Geebo

General Manager

3.
6 Albemarle, NC Albemarle, NC Full-time Full-time Estimated:
$40.
8K - $51.
6K a year Estimated:
$40.
8K - $51.
6K a year 1 day ago 1 day ago 1 day ago Position Overview Responsible for assisting with the operations of the facility including the maintenance and cleanliness of the facility and equipment.
The primary focus of the General Manager includes overall operations of the gym, membership sales, member retention, overall cleanliness of the club, and member/customer satisfaction.
Oversees all employees in to ensure professionalism, performance, and adherence to policies and procedures.
We Offer Competitive pay Training programs Employee discounts and perks Fitness-minded workplace culture Member Experience Responsibilities Deliver exceptional gym member experience Oversee member experience within the gym and lead by example Provide and maintain the highest level of customer service to our members Provide effective decision-making regarding customer service issues to provide a positive member experience Ensure our members receive the best fitness experience by walking the gym floor and assisting members when needed Manages member feedback of gym Team Member Experience Responsibilities Deliver exceptional team member experience Hire, train and schedule all gym-level staff Trains and develops front desk team members and/or frontline team members regarding all standard operating processes involving member acquisition and onboarding Manage and evaluate the performance of all gym team members Oversees team member bi-weekly payroll to ensure all missed punches are corrected and submitted on time with payroll signed off by indicated deadline Gym Management Responsibilities Facilitate and monitor company-wide initiatives Ensure facility is clean and operationally sound & assist in organizing weights and inspecting equipment to ensure it is in working order Effectively manages the operations of the gym, including managing gym-controllable inventory and assets Be an ambassador of your gym by promoting and staying aware of your gym's social media and digital presence Have business acumen that includes an understanding of the competitive landscape and community around the gym Stay aware of all job postings for your gym, and ensure interviews are performed on a consistent basis to prevent any open positions in operations or fitness Qualifications Fitness industry experience preferred but not required Promotionally-oriented and have the ability to direct sales through company required outreach programs Strong customer service orientation with proven results Excellent verbal and written communication skills Open, participative leadership style and drive for excellence Strong work ethic, integrity, and professional demeanor.
Estimated Salary: $20 to $28 per hour based on qualifications.

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